Privacy Policy
This Privacy Policy is intended for customers located in Australia and applies to our handling of personal information from 2025 onwards in accordance with Australian privacy laws and guidance.
Information we collect
We may collect personal information that you provide, such as your name, contact details, delivery address, order information and payment details, when you place an order, create an account or contact us.
How we use and store information
We use your personal information to process and deliver your organic, raw vegan cake and superfood ball orders, communicate with you about your purchase, respond to enquiries and improve our products and services. Personal information is stored securely, access is limited to authorised personnel and service providers, and it is retained only for as long as reasonably necessary for these purposes or as required by law.
Sharing and selling of information
We do not sell your personal information and do not provide it to third parties in exchange for payment or other benefit. We may share personal information only with trusted third-party providers who assist with payment processing, delivery, website hosting, analytics or IT support, and they must keep your information confidential and use it only for the services they provide to us.
Cookies, rights and contact
Our website may use cookies and similar technologies to support core site functions, enhance performance and understand how visitors use the site, and you can manage many of these tools through your browser settings. Subject to Australian law, you may have rights to request access to, correction or deletion of your personal information, and to raise concerns about how it is handled; to exercise these rights or ask questions about this Policy, please contact us using the details provided on our website, and changes to this Policy will be posted on this page with an updated effective date.